Effective Date: 2026-04-03
Last Updated: 2026-04-03
These Terms and Conditions govern the website, checkout pages, payment links, coaching services, subscriptions, consultations, digital programs, and related services offered by ONLYGAINS PERSONAL SPORT COACHING SERVICES, trading as Onlygains (“Onlygains”, “we”, “us”, or “our”).
By accessing our website, submitting an application, booking a consultation, communicating with us about services, or making any payment through Paymob or any other approved payment method, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Legal Business Name: ONLYGAINS PERSONAL SPORT COACHING SERVICES
Brand Name: Onlygains
License Number: 1606455
Register Number: 2819308
Registered Address: Al Rabeea, Al Barshaa 2, P.O. Box 80084, Dubai, United Arab Emirates
Support Email: info@onlygains.com
Phone / WhatsApp: 0503154987
You must be at least 18 years old to purchase or use our services unless a parent or legal guardian has accepted these Terms on your behalf.
By purchasing from us, you confirm that:
the information you provide is accurate and complete
you have legal capacity to enter into a binding agreement
you are purchasing for lawful purposes only
you will not share login access, programs, or deliverables with any third party
Onlygains provides coaching-related services, which may include:
online fitness coaching
physique transformation coaching
sport or performance coaching
personalised training programs
nutrition guidance or meal structure guidance
accountability, check-ins, feedback, and support
consultations, calls, assessments, and reviews
subscription-based coaching services
one-time coaching services and digital deliverables
The exact scope of the purchased service will be determined by the offer shown on the relevant sales page, invoice, payment link, message thread, proposal, or checkout page.
Our services are educational and coaching services only. We do not provide medical care, diagnosis, treatment, emergency care, physiotherapy, psychotherapy, or licensed dietetic treatment.
You are solely responsible for obtaining appropriate medical advice before beginning or continuing any exercise, nutrition, recovery, or lifestyle program, especially if you have any injury, illness, medical condition, medication use, pregnancy, postpartum condition, cardiovascular risk, metabolic risk, or any other health concern.
By using our services, you confirm that:
you will disclose relevant injuries, symptoms, limitations, and medical concerns truthfully
you understand that training, exercise, dieting, supplementation, recovery work, and related activities involve inherent risk
you voluntarily participate at your own risk
you will stop and seek appropriate professional advice if you experience pain, dizziness, illness, or any adverse reaction
To the maximum extent permitted by law, you accept full responsibility for decisions, actions, and outcomes arising from your participation in our coaching services.
Results are not guaranteed. Individual progress varies materially based on compliance, consistency, training history, recovery, genetics, medical status, stress, sleep, nutrition, and factors outside our control.
We do not guarantee weight loss, fat loss, muscle gain, body composition outcomes, athletic performance outcomes, competition results, or any specific health outcome.
All prices displayed by us are in AED unless we clearly state otherwise.
Payments may be processed through Paymob or another approved third-party payment provider. By placing an order, you authorize the applicable payment processor to charge your selected payment method for all amounts due.
We reserve the right to:
reject, refuse, or cancel any order
refuse service where fraud, abuse, suspicious conduct, or compliance concerns are suspected
request additional verification before providing services
correct obvious pricing, description, or listing errors
suspend delivery, access, or support if any amount remains unpaid, reversed, or disputed
If you purchase a recurring coaching plan, it will automatically renew at the billing interval disclosed at checkout unless cancelled in accordance with these Terms.
By purchasing a recurring plan, you authorize recurring charges using your selected payment method until the plan is properly cancelled.
If a package is sold with a minimum commitment period, you remain liable for all payments due during that commitment period unless we expressly agree otherwise in writing.
Your service period runs continuously from the date of purchase or renewal and is not paused, extended, or delayed because you do not engage, do not book sessions, travel, change your mind, or fail to complete onboarding on time.
To cancel a recurring plan, you must send a written cancellation request to info@onlygains.com at least 3 business days before your next billing date.
Cancellation requests sent through WhatsApp, social media, direct message, verbal discussion, or any other channel are not effective unless we expressly confirm them in writing.
If your cancellation request is received after that deadline, or after a renewal charge has already been processed, the current billing cycle will remain active and non-refundable.
No prorated refunds, partial refunds, or credits will be issued for unused time, missed support, reduced engagement, change of mind, or early exit, except where required by applicable law.
If your service includes calls, consultations, check-ins, reviews, or scheduled sessions:
you must attend at the agreed time
you must provide at least 24 hours’ notice to reschedule
each booked session may be rescheduled only once
late arrival may shorten the session
if you are more than 15 minutes late, the session may be treated as missed
missed sessions and no-shows are non-refundable
If you fail to engage for 14 consecutive days, we may treat the service as inactive and continue billing until properly cancelled.
Unused sessions do not roll over and have no cash value.
All sales are final.
Except where required by applicable law, all amounts paid to us are non-refundable.
Refunds will not be issued due to:
change of mind
failure to use the service
missed sessions
lack of results
personal circumstances
Once onboarding or service delivery begins, no refund will be available except where required by law.
Before initiating a chargeback, you agree to contact us at info@onlygains.com.
If a dispute is raised after services are delivered, we reserve the right to:
contest the dispute
submit evidence
suspend services
recover unpaid amounts where legally permitted
All materials remain our property.
You are granted a limited, non-transferable license for personal use only.
You must not:
copy or distribute materials
share access
resell or reuse content
We may communicate via email, phone, WhatsApp, or other platforms.
We are not responsible for outages or failures caused by third-party tools.
You must behave respectfully and lawfully.
We may terminate service if you engage in:
abuse or harassment
fraud or misuse
misleading conduct
All services are provided “as is” and “as available.”
We do not guarantee uninterrupted service or specific outcomes.
To the maximum extent permitted by law, we are not liable for indirect or consequential damages.
Our total liability is limited to the amount paid in the 3 months preceding the claim.
You agree to indemnify and hold us harmless from claims arising from:
your breach of these Terms
misuse of services
failure to disclose health conditions
payment disputes
We may terminate services if:
you breach these Terms
you fail to pay
you engage in unlawful conduct
Termination does not entitle you to a refund.
We are not liable for delays caused by events beyond our control.
Your data will be handled in accordance with our Privacy Policy and applicable law.
We may update these Terms or services at any time.
If any provision is invalid, the remainder remains in effect.
These Terms form the entire agreement between you and us.
These Terms are governed by the laws of the United Arab Emirates (Dubai).
ONLYGAINS PERSONAL SPORT COACHING SERVICES
Trading as Onlygains
License Number: 1606455
Register Number: 2819308
Email: info@onlygains.com
Phone / WhatsApp: 0503154987
Address: Al Rabeea, Al Barshaa 2, P.O. Box 80084, Dubai, United Arab Emirates
