. If your Pay-Per-Ride MetroCard expires, you have two years from the expiration date to transfer any remaining money to a new card. Phone: 1300 311 108 (metropolitan customers) Phone: 1800 182 160 (regional customers) TTY: 8303 0844 Lines are . The following MetroCards can be replaced: For help, call 511 between 6 a.m. and 10 p.m., 7 days a week. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. Public buses are an easy way to get from Adelaide Airport to the city. Metrocards Suck : r/Adelaide - Reddit Visit the MetroCard Customer Service Center or any MetroCard bus or van to report your MetroCard lost or stolen. Order an interstate Seniors Card member 14-day free travel ticket. SMS Thanks for contributing - your feedback helps us improve this website. Here's how to transfer a balance from an expired card, plus other ways to address common issues. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. Everything you need to know about fares and tolls in New York, Problem with a MetroCard? Just give us a call on03 366 88 55 or emailMetro@ecan.govt.nz. Select Dispute Charges and follow the instructions. If youre transferring from an existing metroCARD to a new one (e.g. If your metroCARD gets lost or stolen, cancel the auto recharge as quickly as possible to prevent other people from activating it. We credit: The refund of full days remaining is based on the day you notify us of your loss. Copyright 2023, Department for Infrastructure and Transport, https://www.sa.gov.au/topics/driving-and-transport/adelaide-metro-buses-trains-and-trams, SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. your credit card has expired), we will contact you via the email listed in your metroCARD account. Whether Pay-Per-Ride or Unlimited Ride, every MetroCard has an expiration date. visit us at the InfoCentre Adelaide Railway Centre. Each time you submit the form, well enter your name into a drawing to win free rides. The validator will display the metroCARD balance and, if the balance is low, will also flash a green light. If the issue youre having is listed on this page, fill out and submit the related form. You can purchase a regular metroCARD at Adelaide Airport or from participating retailers in the city. The Adelaide Metro JetBus travels between Adelaide airport and the City. Treat it like cash. Adelaide airport is eight kilometres from the centre of the city and is easily accessed by car, bus and taxi. [2] In 2010, it was announced that Affiliated Computer Services had been awarded the contract to replace the aging Crouzet system with a new contactless smartcard system, which would allow the current Edmondson-sized magnetic stripe tickets to remain in use. Adelaide, South Australia South Australian Tourism Commission. Login and let us know what needs to be updated on our Adelaide Metro metrocard machine listing, or email us on support@studentvip.com.au. Introducing metrocards and metrotickets - YouTube Explore University of South Australia. Single and day-trip tickets continue to be sold as Edmondson-sized magnetic stripe Metrotickets. When visiting Adelaide from interstate, if you have a state-issued Seniors Card, you can access a MetroTicket for 14 consecutive days of free off-peak travel during your visit to Adelaide. These machines have a larger touchscreen, allowing for selection of different ticket types and payment methods. This website is licensed under a Creative Commons SA.GOV.AU - Adelaide Metro buses, trains and trams Adelaides rail network is a great way to visit attractions outside of the city centre. If you lose your Seniors Card or it gets stolen or stops working, use Seniors Card member online services or contact the Seniors Card Unit on1800 819 961 orseniorscard@sa.gov.au and a replacement card will be provided to you at no cost. If your MetroCard expired during the shelter-at-home order in New York, youre not alone. "screenSet": "Aus-ProfileUpdate", More importantly, you'll be giving us valuable feedback that we share with our team to make your commute better. If you do opt to rent a car at the airport or in the city, you may want to check whether your hotel charges a daily parking fee. PDF 6 Select Bus Service - Mta How to file a MetroCard claim You can complete this form, but know that many claims can be filed online. We can't respond to what you write here but you can contact us instead if you'd like a response. Please tell us what you were trying to do and why this page was unhelpful. Most major ridesharing platforms operate in Adelaide, including Uber, Ola and DiDi, as well as local operator GoCatch. If you recharge in person or using a vending machine, your funds will be available immediately. Passengers could trade their existing Multitrip Metrotickets in for Metrocard trips. 1 Adelaide Metro Currie Street InfoCentre Corner Currie Street & King William Street 2 Adelaide Metro Adelaide Railway Station InfoCentre North Terrace 3 Recharge Machine locations Adelaide Railway Station, ARS Tram Stop, Rundle Mall Tram Stop, Victoria Square Tram Stop 4 Ticket Vending Machine locations Adelaide Railway Station Any unused credit on SA Seniors Cards can be refunded or transferred to a different metroCARD. . "login": { You'll need to supply us with the number of the credit or debit card you used. From December 2014, validators no longer accepted Multitrip tickets, however users could continue to convert them to Metrocard Trips until 28 February 2015. They are good for people who use transport frequently. Please note that any changes will be completed when the metroCARD is next validated. All prices quoted are in Australian dollars (AUD). Probably tried the debit card too you pathetic bastard, glad I cancelled that right away. Your email has been successfully verified, please click the button below to continue to log in. [4] It was announced that, as part of the Tea Tree Plaza Interchange park & ride upgrade, Metrocard users would be able to use their Metrocard to pay for parking. Membership | Seniors Card Thanks for your feedbackWe use what you tell us to help improve the website. visit us at the InfoCentre Adelaide Railway Centre. You are currently in preview mode. Login to make comments, or download the Lost On Campus App. Replacement card Use Seniors Card member online services to request a replacement Seniors Card. At Park 'n' Ride car parks you can leave your car and transfer to an Adelaide Metro public transport service to complete the journey. Adelaide Metro will use its best efforts to advertise changes to these conditions of use before they commence. A confirmation code will be sent for validation. If you need to add an email address to your Seniors Card account, please contact the Seniors Unit on 1800 819 961. Please note your metroCARD account updates overnight, which means any recharges you buy or trips you do in one day won't display in your account until the next day. You can now recharge your MetroCard online! - City of Adelaide - Facebook If the recharge is completed before 9.00 pm, it will generally be available on your Seniors Card when you use it the next morning. If you are an existing South Australian Seniors Card member and need to update your details or request a replacement Seniors Card, use Seniors Card member online services. We have detected you are using an out-of-date browser. If you live in South Australia, aren't working more than 20 hours per week and are 60+, apply for a Seniors Card now. metroCARD Account - Adelaide Metro SENIOR_123456 Email Address / Seniors Card Login Password Forgot password? They won't be able to modify your account details, cancel or remove metroCARDs from your account. To access your metroCARD account on the Adelaide Metro website, you need to have a login and password. Call 511 and follow the prompts get to the Balance Protection Program. Seniors Card holders: Use SENIOR_and your seniors card number e.g. Either: If your registered metroCARD is lost, stolen or damaged, we can transfer any remaining balance to a different metroCARD you own, or you can buy a new metroCARD and we will transfer it to that. discounts and special offers from businesses, free travel on Adelaide Metro buses, trains and trams, Find out about the benefits of joining the Seniors Card program, Seniors Card in other states and territories, Adelaide Hills Visitor Information Centre, Use the service finder to locate a metroCARD agent near you, Find out more about discounted travel with a Visitor pass, Creative Commons Attribution 3.0 Australia Licence, Adelaide Airport Information Desk, 1 James Schofield Drive, Adelaide Airport (open 8am-6pm Monday-Friday), Adelaide Metro InfoCentre at the Adelaide Railway Station on North Terrace, Adelaide, Glenelg Visitor Information Outlet at 1 Moseley Square, Glenelg (open 10am-4pm). Find out how you can request a replacement card if yours is lost, stolen or broken. You can keep your Metro account safe and secure. There are other services to Glenelg, West Lakes Centre, and Marion Centre Interchanges.You will need a standardMetroticket or metroCARD to board the bus. By clicking any link on this page you are giving your consent for us to set cookies. Brooklyn, NY 11201. Adelaide has an extensive public transport system of buses, trains and trams. Phone: 1300 311 108 (metropolitan customers)Phone: 1800 182 160 (regional customers)TTY: 8303 0844Lines are open 7:00 am to 8:00 pm, 7 days a week, North Terrace, AdelaideMonday to Sunday 7:00 am to 8:00 pmSelected special event days 7:00 am to 12:15 amView location map. All the keys let you write to the value too, which is obviously something AdelaideMetro wouldn't want. Make the most of your time in Adelaide with a guided driving tour, such as Adelaide Sightseeings Adelaide City Highlights tour. Here's how to get help, Check on the status of a MetroCard claim previously submitted, MetroCard not returned from bus farebox/AutoGate, Select Bus Service MetroCard Fare Collector, print a claim form to mail to us with your MetroCard, If you have an OMNY Account, log in and find the charge you think is incorrect. Most MetroCard claims can be filed online. Related information metroCARD conditions of use (PDF, 349 KB) Seniors Card How to catch a bus, train or tram Passenger behaviour and safety Public transport apps You can also book a taxi by phoning individual companies, downloading their apps or using the, Cruise the River Torrens through the city centre on the charming river boat. We have detected you are using an out-of-date browser. You need to order a replacement card before blocking the lost one. In line with the metroCARD terms and conditions (PDF, 349 KB), metroCARD and associated products and services are non-refundable, unless you are a South Australian Seniors Card holder or an authorised representative of a deceased registered metroCARD holder. This website is licensed under a Creative Commons "custEvent": "FYASignUp", "resetPassword": { Related information Contact Adelaide Metro InfoLine. Find out more about discounted travel with a Visitor pass. The minimum recharge is $5 and the maximum amount you can store on your card is $200. }, New passwords need to be between 8 and 16 characters long. Lost Your Unlimited MetroCard? MTA Will Refund it for Free change the name on your metroCARD account. Attribution 3.0 Australia Licence. We recommend updating your browser to the latest version. You will need: Find out how much you could be saving by switching to public transport using oursavings estimator. Note: your card/pass must be registered to be eligible for replacement. SA.GOV.AU - Apply for a transport concession card - South Australia If you are arriving in Adelaide within the next 10 days, you can present your interstate Seniors Card at one of the following locations to receive a 14-day free off-peak travel ticket: Interstate Seniors Card members need to pay a concession fare to travel in peak times. We credit: $4.24 per day remaining on your 30-Day card, and. "screenSet": "Aus-V3-RegistrationLogin", A replacement card will cost you $5. Rates are indicative based on the minimum and maximum available prices of products and services. Going to the Metroinfo counter at the Bus Interchange, corner Lichfield St and Colombo St. Open 9am to 5:30pm Monday - Friday, and 9am . If you'd like a response, please contact us. Remember, we can't respond to what you've written here. }, { Please tell us how this page helped you. You can either recharge as you go, or set up a convenient auto recharge. You'll need to validate your Seniors Card every time you board an Adelaide Metro bus, train or tram, even though your travel is free. 2 Follow the onscreen steps to confirm your purchase and add your travel card. Copyright2020. Use the service finder to locate a metroCARD agent near you. U~ _rels/.rels ( MK1!;*"^DMdC2(.3y3C+4xW(AyXJBWpb#InJ*Eb=[JM%a B,o0f@=a noA;Nv"ebR1REF7ZnhYjy#1'7 9m.3Y PK ! To update your credit/debit card information, you will need to go through the Auto recharge setup process again on the same metroCARD, using the new credit/debit card information. Email. Welcome to Tourism Australia. The contract for the system was tendered out, and in 2010 was awarded to Affiliated Computer Services using technology used in - among others - Montreal, Canada . lost or stolen, you have balance protection; Call 511 or 718-330-1234. To order a MetroTicket online, you need a scan or photograph of the Seniors Card that clearly shows the card number and member's name, as you will upload it before submitting. You dont need an online account to use a metroCARD. Call 511 and follow the prompts get to the Balance Protection Program. The contract for the system was tendered out, and in 2010 was awarded to Affiliated Computer Services using technology used in among others Montreal, Canada; Houston, Texas; and Toulouse, France. Enjoy the learners permit, old kfc receipts, $3 worth of bus trips you took and . As a result of the new system, multi-trip tickets are no longer sold as Crouzet tickets. If you have auto recharge setup on a metroCARD, cancel that, too. Due to overwhelmingly positive response from trial users, it was launched in November 2012.[1]. Tram, Adelaide, South Australia South Australian Tourism Commission. Your refund will be credited back to that card. Choose an amount to put on the card and tap Add Money. Driving in Adelaide is easy and safe, but you may find its easier to use a combination of taxis, rideshares and public transport to get around town. There are two kinds of validators: dual-purpose and Metrocard-only. Many hotels and attractions in South Australia, including surrounding areas such as Adelaide Hills, are also accessible. Have a $5 bill in hand or some shrapnel Please bring the metroCARD(s) with you. You ride because you have somewhere you need to go. $4.24per day remaining on your 30-Day card, and. The Seniors Card has the metroCARD technology built in which means you only have to carry one card to access discounts on goods and services and public transport. Phone the Adelaide Metro InfoLine on1300 311 108 and transfer funds from your credit or debit card or set up auto-recharge which involves nominating a credit or debit card and an amount that will be automatically loaded onto your Seniors Card when it falls below the minimum amount. If you have any issues, please call the InfoLine on 1300 311 108. Temptation Sailing, Adelaide, South Australia Tourism Australia. Some websites which are linked to the Tourism Australia website are independent from Tourism Australia and are not under the control of Tourism Australia. Look after your metroCARD it can stop working if it is bent, punctured, cut, or exposed to extreme heat or radiation. Metrocard is a contactless smartcard ticketing system for public transport services in the Adelaide city and suburbs in South Australia. To order a MetroTicket online, you need a scan or photograph of the Seniors Card that clearly shows the card number and member's name, as you will upload it before submitting. Either: If your registered metroCARD is lost, stolen or damaged, we can transfer any remaining balance to a different metroCARD you own, or you can buy a new metroCARD and we will transfer it to that. Please allow 10 days between ordering your ticket and your departure date, to reduce the risk of your ticket not arriving in time. You can do this, You can use a contactless credit card, debit card or mobile device to. You can also speak with an OMNY customer service representative by calling 511. Any unused credit on SA Seniors Cards can be refunded or transferred to a different metroCARD. "screenSet": "Aus-V3-RegistrationLogin", Information on listed products and services, including Covid-safe accreditations, are provided by the third-party operator on their website or as published on Australian Tourism Data Warehouse where applicable. the MetroCard, MetroCard Vending Machine Receipt or Select Bus Service (SBS) Receipt is received by the MetroCard Customer Claims center: . This is your best option. Taking a sightseeing cruise on Adelaides rivers is a great way to see the city. To transfer the balance from one metroCARD to another, visit the InfoCentre in the Adelaide Railway Station. When you get your card back, you can swipe it as usual and the reduced fare will be automatically applied. We can only track, cancel or replace registered metroCARDS. To correctly return to normal functionality please ensure you click Leave Preview Leave Preview To start your ride, tap your card on the reader when you board your selected mode of transport and be sure to tap off when you disembark. We deduct a $5 administrative handling fee from the refund amount for the second claim. If your Metrocard was registered with us, we can transfer any remaining credit from your old card onto the new one. APPLICATION FOR MOBILITY PASS metroCARD Special Pass. On most buses, you must get on through the front door. How long do I need for my trip to Australia? Use the Adelaide Metros My next service tool to find your nearest stop and real-time service information. Passengers can purchase single trip or day trip tickets or Metrocards, which can store credit for use on multiple journeys. Check eligibility if you haven't already done so. Pay-Per-Ride (Regular) MetroCard: Ask a station agent for a postage paid envelope or mail your damaged card to: MetroCard Customer Claims You can hail a taxi on the street (a taxi is available if its rooftop light is on) or at taxi ranks in built-up areas. We no longer support this browser, so parts of the site might not work as you expect them to. You can manage your Adelaide metroCARD online by setting up an account. It was introduced in 1987 and was intended to be used for only a few years before being replaced. All other customers Many claims can be filed online We can't respond to what you write here but you can contact us instead if you'd like a response. Cradle Mountain-Lake St Clair National Park, Experiences that will make you feel like an Aussie. If you need to order tickets for more than one Seniors Card member, you must submit one form per person. You can file an online claim for these issues: If your problem isnt on this list, print a claim form to mail to us with your MetroCard. Brooklyn, NY 11201. } South Australian Seniors Card members can travel for free on Adelaide Metro buses, trains and trams all day, every day. You can apply for a Seniors Card online or call the Seniors Unit on 1800 819 961 for more information. iApply When visiting Adelaide from interstate, if you have a state-issued Seniors Card, you can access a MetroTicket for 14 consecutive days of free off-peak travel during your visit to Adelaide. Seniors Card members visiting South Australia can also access hundreds of discounts at businesses across South Australia. If you have an account and forget your password, you can reset it online. You cant buy these cards from retailers. A Transport Concession Card entitles the holder to concession travel on Adelaide Metro bus, train and tram services. The trains and trams have the recharging stations on board atleast now. We'll send you an email each quarter to remind you to complete the survey. Please tell us how this page helped you. They differ from other ticket vending machines in that they both dispense and recharge Metrocards. Update your details Adelaide is served by three major taxi companies: Independent taxis, Suburban taxis and 13cabs (Yellow Cabs). You will need to show it to your driver or inspector if they ask for it. MetroCard Customer Claims Other ways to apply Start now Transport concessions for asylum seekers Who can apply You can apply if you: "startScreen": "gigya-reset-password-screen" }, Payment methods accepted by this machine are coins (except 5c pieces), bills (except $50 and $100 bills), and EFTPOS. Tap Continue. Enjoy the trip you took on the H30 and the rest you cunt. Adelaide Metro is Adelaide's public transport system, comprising buses, trains and trams. }, {"PageInfo":{"template":"","component":"PageInfo","jcrCreated":"Thu Jan 19 12:08:26 AEDT 2023","jcrCreatedBy":"","lastModifiedBy":"","lastModified":"Thu Jan 19 12:07:19 AEDT 2023","contentType":""},"Hero":{"component":"Hero","subTitle":"","title":"Getting around Adelaide","playerId":"default"}}, If you choose a regular metroCARD, youll need to load it with some money to cover your fares. A confirmation code will be sent for validation. $8.86 per day remaining on your 7-Day Express Bus Plus card. With free trams and buses within the city centre, getting around Adelaide is quick and easy. The MTA deactivates your current MetroCard and mails you a new one, which may potentially take four weeks to reach you. This will become your username. A similar version of the vending machines is located at several of the city tram stops, the Adelaide Metro InfoCentres, and some major interchanges that will only recharge Metrocards and accept EFTPOS payments. Adelaide Metro metroCARDs are rechargeable plastic cards that you can use on buses, trains and trams. Lost or stolen 7-Day Express Bus Plus or 30-day cards purchased with credit or debit should be reported immediately by calling 718-330-1234 or 511 or Refunds Find out how much you could be saving by switching to public transport using our savings estimator. When you validate your metroCARD on-board a bus, train or tram, or at barrier gates, the validator will flash both green and yellow lights to show it has auto recharged the metroCARD, and will display the new balance on the screen. You can also ask at a station booth for a postage-paid envelope. "startScreen": "gigya-update-profile-screen" How do I check Adelaide metroCARD balances? Adelaide metroCARD - Adelaide Metro Find out more. adelaidemetro.com.au. Learn how and when to remove this template message, "Public transport Metrocard ticketing up and running on SA buses, trams and trains by November", Multitrip tickets for Adelaide public transport to be invalid soon, "Safe and secure parking for O-Bahn commuters at Tea Tree Plaza", https://en.wikipedia.org/w/index.php?title=Metrocard_(Adelaide)&oldid=1148581562, Two-hour unlimited trips from first validation, This page was last edited on 7 April 2023, at 01:55. Version 2.3.0.0 The Seniors Card South Australia website is licensed under aCreative Commons Attribution 3.0 Australia Licence. You can watchonline video tutorials about how to validate when boarding public transport. Fares for a single trip start from $1.10 for children up to $5.90 for anyone older than 15 years. We can only transfer balances to/from registered metroCARDs (unless it is a faulty card) and you need to be the registered account holder. SMS The value on Go-To Cards and passes cannot be refunded or redeemed for cash. Recharge your Seniors Card online by logging into your metroCARD account on the Adelaide Metro website: visit www.adelaidemetro.com.au/seniors click on 'Manage metroCARD' enter your personal account details.

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